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5 Ways to Reduce Bounce Rate... Hint Think Content
Wednesday, February 18, 2009
We've discussed bounce rate numerous times, yet we find that we continue to get asked questions about bounce rate and why it is a metric that should be a regular part of a client's dashboard when reporting on the success of online campaigns (organic or sponsored).

So before we dive deeper into how to reduce bounce rate, here again is our definition of bounce rate:

Bounce Rate: the percentage of web site visitors who arrive at an entry page on your web site, then leave without visiting any other pages or leave without going any deeper into the site. Bounce rate is typically measured as a percentage. The lower the bounce rate that you have the better as this is an indicator of how users are engaging with your website.

In order to understand bounce rate, you must identify it within your site analytics. Google Analytics makes this easy by placing bounce rate as default item on your main analytics dashboard. This says something in itself, if Google has included bounce rate as a metric on the dashboard, they must think that bounce rate is a fairly important metric right? Well in fact it is a key metric when measuring user engagement on your site. A high bounce rate is a good indication that users are not finding the information that they are looking for and as a result are not proceeding any further.




What is a Good Bounce Rate Anyways?

Great question. We're glad you asked. As with many items in the world of SEO and organic search, the answer is it depends. Obviously a lower bounce rate is better, but bounce rate averages can vary by industry or type of site. Sites that are information portals will most likely have lower bounce rates than sites that feature limited content. The fact is that bounce rate is affected by the user's intent. That is, based on the user's query did they find the information that they were looking for? For example let's say you were looking for information about the TV program Las Vegas and you typed in "Las Vegas" in a search engine. You would no doubt receive a lot of Las Vegas (the city) related sites and potentially you might even be returned with a result that talks about the TV show albeit briefly. You might click through to some of these sites but unless the information that you were looking for about the show is present you would most likely revisit the search results page and/or re-enter a more specific search query. The bounce rate of the sites that you did click through would be affected as you were unable to find the information that you were looking for.

So to answer the question, what is a good bounce rate, generally speaking if you have a bounce rate that is in the 40-50% range that is not bad. If you manage to have an overall bounce rate that is in the 30-40% that is fantastic. As Avinash Kaushik states "a 35% bounce rate is very good..." We'll add that anything less is pretty spectacular. For the record, we've worked with clients and have helped them lower their bounce rates to less than 20% and in some cases to 7 or 8% which is quite exceptional.

So the question becomes, how do we lower bounce rate?

Five Ways to Lower Bounce Rate
  1. Provide Relevant Content - seems simple enough doesn't it? Well then why are so many sites not doing it and why are people abandoning sites soon after arriving on them? If you are going to optimize a webpage, do it right. When writing copy, consider your audience. Use their language not yours, which leads us to point #2.

  2. Use the Language of your Target Audience - do you really think that using the fancy industry lingo is always the way to go? Well sometimes, but many times your target audience may be versed in an entirely different language... that is their own language. Corporate or industry speak may not always be the same language that your target audience uses or is looking for. Work to understand your target audience and the terminology that they are using. If your content can speak to your site visitors, your bounce rate will decline significantly.

  3. Have Clear Navigation - if you are lucky enough to have a user find your site through Organic Search, treat them well. Every site page that you makes up your site, should have clear and intuitive navigation to guide the user through their site experience. Capture their interest and guide them with a well interlinked site to assist them in finding all of the information they are looking for. If they expect to see pricing on the site, be sure to provide them with this information. Someone who performs a search for "CRM pricing comparisons" expects to find a page that features jus that, comparisons of CRM (software) pricing.

  4. Provide Ample Content - whether in the form of page copy, images, video etc. Be sure to provide sufficient content to your site visitors. If you have a page about green widgets, make sure that you have some information on green widgets. Here's a hint, product or vendor comparisons work well, as do consumer reviews, pricing and shipping information. Having a brief sentence or two just doesn't cut it. Try to have a minimum 300-400 words of content on your site pages.

  5. Update Your Content - if you have content that is dated, consider adding some new information. Check your analytics to see which pages have the highest bounce rate and revisit the page copy for these pages.
There are a number of ways to improve (lower) your bounce rate. As you can see many of the easiest ways to reduce your bounce rate is through your content. In the world of Search, content is king for a reason. Use relevant and informative content to reduce the bounce rates of your site pages because if you don't, your competition definitely will. The Searcher will eventually find what they are looking for. Why not keep them engaged on your website?

Labels:

posted by Jody @ Wednesday, February 18, 2009  
35 Comments:
  • At 10:28 AM, Anonymous Anonymous said…

    There are some great ways discussed here...But i strongly believe that your first impression on visitors is the last one...thus the contents and design of your website is the most important thing...nice you have achieved you are sure that the bounce rate will surely decrease...

    contents and design should be really unique...

    Search Engine Optimization Company

     
  • At 8:21 AM, Anonymous Lito | TheFilipinoEntrepreneur.Com said…

    Content is really the key to reduce bounce rate. Most of the time we provide a title not relevant to the content just to improve our search engine ranking.

     
  • At 5:28 AM, Anonymous reseller hosting said…

    I think that design also plays an important role, first impressions are everything, having a well designed landing page will do wonders.

     
  • At 7:43 AM, Anonymous Gabriel Osagie Irowa said…

    Great websites should aim at reducing their "Bounce Rate" to under 20%. A 30% bounce rate is not bad though. Great post!
    Gabriel Osagie Irowa

     
  • At 2:01 PM, Anonymous Pick Up Girls said…

    Thinks for the tips, my bounce rate is about 55% for my website and iI'm trying to lower it. My goal is 30%

     
  • At 5:35 AM, Anonymous Promotional Products said…

    This advice is obvious but often overlooked. I've been working on my homepage for promotional products and now have a 27.7% bounce rate. I think your particular industry makes a difference also. Some industries will have a better bounce rate than others.

     
  • At 7:57 PM, Blogger Will said…

    Galleries and specials pages are great ways to reduce bounce rate. Also, break your content up into shorter pieces and have continue links with keyword rich text...these help with your seo and most people will click to the next page just to finish the article! >>> Lower bounce rate.

     
  • At 9:50 AM, Anonymous Kathy said…

    Thanks for the helpful ideas.

    We have a "personality" website we post to daily, mostly for fun and to keep our humor writing, cartooning, and photo skills in shape. Topics range across the spectrum of whatever we found interesting that day. Still, it's interesting to see what topics and medium were most compelling. And no surprise, looking at bounce rate shows that topics that are part of a thematic thread or are completely unique to our site have the lowest bounce rate.

    For instance, I crocheted a hat last week in honor of Alexandre Bilodeau's Olympic gold medal for Canada and blogged on it, titling it "In Honor of Gold, I'm Making A Bobbled Bilodeau." Three days later, we posted "Bobbled Bilodeau Update," and guess what? A bounce rate of zero.

    Thanks again for enlightening!

    Ciao, Kathy

     
  • At 7:44 AM, Anonymous shoaib hussain said…

    thnx for such nice info ,m really going nuts after looking at my sky rocketing bounce rate.

     
  • At 12:24 PM, Blogger Will said…

    Also, remember, content is king. Make sure the link / paid link etc that got that person to your site is in line with what they see when they get there. This is the real (time consuming) and effective way to address the issue.

     
  • At 12:44 AM, Anonymous Link Building Services said…

    It will really helpful to reduce bounce rate. Thanks for sharing!

     
  • At 4:19 AM, Blogger Magic Mummy said…

    Would you expect s blogs bounce rate to be higher as regular visotors will only read the latest page won't they?

     
  • At 6:55 AM, Anonymous buy ocarina said…

    Thanks for the article it helped me understand bounce rate a little bit more. It is something that had always perplexed me as some of my sites are around 70% while others are <10%. Anyway I'll try some of your suggestions.

     
  • At 6:34 AM, Blogger Neil Cooney said…

    My blog is nearly 4 months live and I have a bounce rate of 2.32%. Will this increase dramatically over time?

     
  • At 1:11 PM, Anonymous How to become rich said…

    I have a website where my boune rate is 71% which is pretty high. Im going to try and use some of the tips here to bring that down. Thanks

     
  • At 4:17 AM, Blogger Chiara Mia said…

    This may be a duplicate post, if so, sorry. My bounce rate is very high at 69%. Upon checking Analytics visitor using a Keyword filter, I see that none of the keywords are remotely related to my site. Why is this?

     
  • At 12:33 PM, Anonymous Orange County SEO said…

    Great article, couldn't have written it better myself. If you concentrate on focusing on the needs of your audience, this would come naturally. Thanks for the post.

     
  • At 5:10 AM, Anonymous Herbal Affiliate Programs said…

    Yes an excellent post. Actually I was previously quite dismayed to see a bounce rate of 44% on one of my sites, but seeing as this is 'not so bad' I can concentrate on improving it without panicking!

     
  • At 3:34 AM, Anonymous Conservative Blogger said…

    I've been trying to figure out how to reduce the bounce rate on my blog. It's mostly commentary on political things so I wonder if the bounce rate is high because people go there for 1 story and then move on. You can check out my conservative blog here.

     
  • At 10:15 PM, Anonymous Motorcycle Windscreen said…

    Lower bounce rate is always good for your blog and to have that one should focus more on the content , if content will be good then there will more visitors towards your site and in short more traffic and less bounce rate.

     
  • At 4:22 AM, Blogger Kuld33p said…

    Excellent article.. How good is 80% bounce rate ??

     
  • At 12:32 AM, Anonymous Whatis said…

    Yes content is a king of search engine. Only relevant and meaningful content or article helps to reduce website bounce rate.

     
  • At 2:44 PM, Anonymous Offshore Oil Drilling said…

    My bounce rate is around 55%. I don't know if this is good or not but it is a new site. I have been watching it go down (get better) as the site slowly ages. Is there any number that would be considered "too high" for any website?

     
  • At 3:30 AM, Anonymous Freelance SEO said…

    Thank for that, I've implemented a couple of these changes. I'm not a designer or really a developer so I want my text to do the talking for me. The only problem with that is it can be a bit off putting to some people.

    I've made a couple of changes to my site off the back of what I've read here - let's see what happens!

     
  • At 7:37 AM, Anonymous Li-Or said…

    I like the point someone made about breaking up your article into separate posts to ensure people will visit more than one page. I think internal linking is also important to help with the organic flow through the site. Very helpful article, thanks.

     
  • At 4:15 PM, Anonymous Wedding Photographer New York said…

    Great post. I have a photography site and my bounce rate is quite bad 68%.
    I have to reduce that percentage in one way or other.

     
  • At 10:18 PM, Anonymous SEO Services India said…

    Thanks for sharing these valuable tips.. My site's bounce rate is 90%...I want to reducs it anyhow...Please help me to do..
    Thanks..

     
  • At 5:46 AM, Blogger ricky said…

    My site provide import export data of and we work with B2B module. My site bounce rate is 54.48% and daily 2200 vistors. my question is...
    1. In this industry this bounce rate is good aur bad?
    2. if is bad then how can i improve it?

    Please suggest me.

     
  • At 4:52 PM, Blogger Dorri Olds said…

    Thanks. Helpful tips. I spend most of my time getting my client's bounce rates down and forget to focus on my own site's bounce rates. funny. Like the shoemaker whose kids have no shoes. — DorriOlds

     
  • At 7:42 AM, Anonymous Neeraj Dhiman said…

    Nice post. However, while solutions like Google Optimizer are free, they typically are the more expensive choice from a Total Cost of Ownership point of view–due the level of IT involvement. Paid vendors can actually eliminate these high IT costs and render bigger ROI with more sophisticated technology.

     
  • At 5:57 AM, Anonymous Taimur Shehzad said…

    I think using the Google's Web Optimizer is also a great approach to decrease the bounce rate.

     
  • At 9:44 PM, Anonymous Ramesh from E2 Solutions said…

    Great tips, I am just wondering is it beneficial to link other page from your landing page or target page as this might takes the visitors to other page. And how about Call to Action on the page? the ultimate objective for website owner.

     
  • At 9:51 AM, Anonymous Nonoy said…

    My niche is travel and I got an average bounce rate of 70%; to me that is fair enough.

     
  • At 10:07 AM, Anonymous Mandos distancias said…

    Thanx for the article.

    I need to do some redesign for my website because my bounce rate is to high. So i will start to make my site more atractive. I think that the first thing what they see is the website so thats the most important thing.

    After it they see the content and the navigation.

     
  • At 6:27 PM, Anonymous Plantar Fasciitis Treatment said…

    Thanks for the tips. Currently my bounce rate is way too high, especially for a content site. I'll try some of these and see what happens. Hoping for the best!

     
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