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Creating Great Content to Improve Site Engagement
Sunday, February 19, 2012
Your single greatest asset as a website owner is your content.  Most of us would agree with this statement, yet why do so many site owners struggle with the need to develop content and them promote this content via social media?  I think that one of the main reasons for this is that quite often marketers spending too much time "marketing" and not enough time listening.  You really need to gain an understanding of what your audience or target demographic is looking for in order to deliver the proper content they seek..

There is still merit in  the old saying that "content is king", but this statement should be refined to read "quality content is king".  There is no question that the Web is polluted with rubbish and "thin" content.  So much so that when Google opened up their index with the Caffeine update in 2009 and in 2010, that they were not prepared for the sheer volume of scraped content, duplicate content and overall thin content that being populating their search results.  The amount of thin content that was being produced, crawled, indexed and ranked by Google formed the genesis of the Google Panda algorithm update where Google begin devaluing sites that they perceived as having thin content.  There was a lot of collateral damage in the process, as organizing the world's information is no easy thing to accomplish.  A number of sites experienced a pretty dramatic loss in traffic.   There were (and still are) a lot of site owners who began to question Google's motives.  You have to give Google credit for even attempting to organize the world's information.  In fact no one else has come close to what Google has done with their massive index of web results.

So knowing that Google began to devalue sites with low quality content, two trends have started to emerge:
  1. People are creating even more fluff in terms of web content
  2. People are revisiting their overall approach to content creation and promotion.
One type of content that some sites were devalued for included sites that used a set formula to produce articles.  You know the ones that I am talking about.  The sites that produced a high volume of articles that had a set formula of 300 to 400 words that were often over-SEO'd and really featured little value.  Some of these sites post-Panda have simply tweaked their formula and instead of 400 word articles we are seeing longer articles that still provide little value to the user.  Herein lies the issue, that it is not about how much content you have, it is about the quality of that content and how people engage with it.

Creating Great Content to Improve Site Engagement

You can have the greatest writers in the world, but while they can produce some great material, it must be engaging for the web audience.  Creating great content should improve site engagement and keep users coming back for more.  So how do you create this type of content that your audience will engage with?

Best Practices for Improving Site Engagement with High Quality Content
  1. There is no magical formula - first you should know that there is not set rule for how you should present your content.  Depending on the subject matter, content that is 100-300 words that answers a common question may prove highly engaging.  An in-depth article that is 1500-2000 words may provide the level of detail that users are looking for.  At the end of the day there is no specific content template that you can use to create high quality content.  One thing can be stated about this however is that richer, deeper content will perform better in the search results.

  2. Optimizing your content for relevant keyword is still important - each piece of content that you produce should focus on a primary key phrase and be supported with a couple of secondary phrases to help communicate the topicality of the page.  What you need to remember is that "over-optimizing" your content can also work against you.  Write for the users first and search engines second.

  3. Allow users to share/promote your content - you spend so much time and resources producing high quality content, yet people are still not engaging with it.  Is it simply a matter that people do not know about your content?  You need to promote your content and there is no better way than word of mouth.  Use social sharing and social bookmarking options to let people promote your content for you.  If your content is truly of value, users may link to it, tweet it, Like it or share it via a social book marking options such as StumbleUpon or Delicious.  Both Google and Bing are factoring social signals into their ranking algorithms.  Ensure that these options are  available on your site's content.

  4. Revisit your old content - the idea of repurposing your content to become more up to date can help make your content more engaging and useful to both repeat and new visitors to your website.  Pay attention to engagement metrics such as time spent and bounce rates as these items can provide great insight into how users are actually engaging with your website.

  5. Pay Attention to your top content -  regardless of which analytics platform your are using, understanding which content on your site is performing well with users and which content is not can illustrate important things such as the type of content to deploy, the page dynamic to deliver and whether you possibly have too much of the same type of content.  Each and every page on your site is a landing page that users may enter your site on, make sure that they find what they are looking for.

  6.  Content Freshness - timeliness of content can prove highly engaging.  Keep in mind that Internet is a very competitive place, so try to make your content stand out from the rest.  If you are lucky enough to be the first to present a new release, a new piece of content or a news story, be sure that it is communicated as such via mechanism such the rel=author tag to let the engines know that you are the original creator of the content.  Consider adding to the content after the original release so that on subsequent crawls from the search engines, they crawl, index and hopefully rank the content accordingly.

  7. Listen to you users- pay attention to any areas that users can provide feedback.  This could be a forum or blog comment, this could be a testimonial, this could be in your social channels such as Google+, Facebook or Twitter.  Review the search terms that they are using from the internal search functionality on your site.  Ultimately it is your users who will determine what content should be featured on your website.  Pay close attention to their needs and what they are looking for.  Do not just focus on yourself and your own products and solutions, make reference to other industry happenings to build trust with your audience.

It is not longer about creating content, optimizing it and trying to convert your website traffic.  You really have to build a relationship with your audience.  You need to listen first and reply second.  Great content is stuff that everyone wants but is not readily available.  The majority of people are not looking for promotional marketing jargon about  your company, they are looking for a solution to their needs.  They are looking to progress further through the research funnel, or if you are luck they are looking to make a purchase or follow up with a conversion.  They are looking to gain insight into something.  If your content is too thin you will not be successful in engaging your site visitors.  If your repeats visits are down or are plateauing, there may be a reason for it. Your content is not doing it for them.  Remember who the content is for, it is not for you, it is for your audience.  Make it easy for your audience to engage with your content.  Make the content compelling and useful.  Work on improving engagement by creating high quality content.

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posted by Jody @ 2:26 PM   0 comments
Top 100 Marketing Buzzwords for 2012
Wednesday, January 18, 2012
2012 marks the sixth anniversary of our annual top 100 marketing buzzwords feature.    What are some of the topics that we can expect to hear from marketers in 2012? 

Buzzword - a phrase or word that entices people to discuss a topic in repetition.

Here is our list of the top marketing buzzwords for 2012.

Top Marketing Buzzwords for 2012
  1. Realignment
  2. Mobile Marketing
  3. Turnkey Solution
  4. Leverage
  5. Social Engagement
  6. Lead Gen
  7. Content Marketing
  8. Personalization
  9. Hybrid Marketing
  10. Segmentation
  11. Online Maturation
  12. Long-Tail
  13. Proactive
  14. Digital Integration
  15. Viability
  16. Digital Marketing
  17. Benchmarking
  18. Brand Extension
  19. Article Marketing
  20. Bundling
  21. Customer Centric
  22. Organic Campaigns
  23. Tablet Marketing
  24. Siloed
  25. Lean
  26. Algorithm Anxiety
  27. Content Promotion
  28. Brand Partnering
  29. Trending
  30. Online Marketing
  31. User Generated
  32. KPI
  33. Brand Loyalty
  34. Minimalism
  35. Multi-Channel Push
  36. Game Changer
  37. Web-Spam
  38. Tipping Point
  39. Reversion
  40. Near Field Communication (NFC)
  41. Ultrabooks (i.e. super-slim laptops)
  42. Monitor Shopping (online version of window shopping)
  43. Neuromarketing
  44. Push the Envelope
  45. Transparency
  46. Rich Media Promotion
  47. More for Less
  48. Social Graph
  49. Bandwith
  50. Semantics
  51. Market Segmentation
  52. Hyper-Competitive
  53. Low-Hanging Fruit
  54. Globalization
  55. Remove the Ladder
  56. Customized Solutions
  57. Diversification
  58. Content Freshness
  59. Workflow
  60. Value Driven
  61. Retention
  62. Win-Win
  63. Content Enhancement
  64. Realignment
  65. Solution Based
  66. Blog Marketing
  67. Syndication
  68. Search Marketing Maturation
  69. Conversion Analysis
  70. Value Proposition
  71. Viral Campaign
  72. User Generation
  73. Integrated Marketing
  74. Visibility
  75. Market Penetration
  76. Relevance
  77. In-house
  78. Facebook Marketing
  79. Agency Integration
  80. Global Focus
  81. Online Advantage
  82. Outsourced
  83. Pandacized
  84. Local Targeting
  85. Brand Identity
  86. Value Stream
  87. App Marketing
  88. Strategic Alliance
  89. Keyword Research
  90. Innovation
  91. Consumerization
  92. Crowd sourcing
  93. Web 3.0
  94. Apple-Like
  95. Technology Fragmentation
  96. Synergy
  97. Evolution and Re-Evolution
  98. Hyperconnectivity
  99. Re-Purposing
  100. Restructuring

Top 100 Marketing Buzzwords 2011
Top 100 Marketing Buzzwords 2010
Top 100 Marketing Buzzwords 2009
Top 100 Marketing Buzzwords 2008
Top 100 Marketing Buzzwords 2007


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posted by Jody @ 1:42 PM   0 comments
Improving Organic Search Marketing Efforts in 2012
Thursday, January 05, 2012
Organic search marketing, often referred to as SEO is not an easy gig.  Of course there are those out there who say that SEO is a farce or that SEO can be done by anyone.  I disagree on both accounts.  For me organic search marketing has never been about search engine manipulation.  It has always been about providing content around a given topic and creating a theme around this topic.  Keyword selection is a key piece of organic search marketing and we all know that keyword research is on-going, and with increased competition it can be difficult to gain an online presence for highly relevant yet competitive key phrases.  Factor in all of Google's algorithm changes and we begin to see how organic search marketing becomes increasingly challenging in a hurry.

Improving Organic Search Marketing Efforts in 2012

So what can we do to to improve organic search marketing efforts in 2012?  We have compiled some tips for improving organic search marketing efforts.

  1. Understand and respect the search engine algorithms - pay attention to what Google and Bing are doing.  Constantly perform spot checks for relevant key phrases to your business.  Check out the organic search landscape.  Which sites are consistently showing up?  What are they doing from an optimization perspective to obtain this visibility?  The engines factor in hundreds of items s with their ranking algorithms so pay attention to  key components such as:
    • Quality of content
    • Uniqueness of content
    • Quality of inbound links
    • Site engagement
    • Social engagement

  2. Become technically sound - work on understanding where Google is going with their organic search results.  Take the time to learn how to make your web properties technically sound.  This means evaluating areas such as:
    • Architecture and URL issues
    • Page Performance and page load times
    • HTML 5
    • Rich snippet markup
    • Indexation of your site
    • Canonical issues
    • Coding issues

  3. Invest in SMO (Social Media Optimization) - there are those out there who say social media is not for every business and while depending on your social media strategy this may be true to an extent, social media can be used by any business to promote your brand and your web properties.  It is one thing to have high quality content, you still need to promote your online content.  Social media is a great mechanism for doing this. 

  4. Support your organic search efforts with other marketing efforts - organic search is tough.  With Google doing what they want with their search results from giving big brands preferential treatment (Google Vince Update) to devaluing sites with perceived low quality content (Google Panda Updates) at the end of the day we are at mercy to the algorithms.  Not to state the obvious, but promotion of key pieces of your site's content via social, via news releases, via TV and magazine ads, PPC, email blasts etc.

  5. Timely Implementation is key - if your site is not completely well optimized in this day and age you are already behind the proverbial eight ball.  You should have a number of SEO initiatives on the go.  These items should already be prioritized.  Now you need to implement the changes to your website.  The longer it takes you to implement, the longer it takes to get the desired results and the more risk you face of not ever getting the desired results.  To be effective with your online marketing strategies, you must, must, must be able to anticipate and roll with change.  Change in the online landscape, the competitive landscape and the Google landscape.  Failure to implement in a timely manner can quickly seal your online fate.
The key components of your organic search strategy for 2012 are not all that different from your 2011 strategy:
  • proper keyword selection
  • fresh, unique and high quality content
  • some link popularity
  • effective site engagement
  • social mention
  • the ability to be indexed by the engines
Paying attention to the above items will help you improve your organic search marketing efforts.  While there will continue to be algorithm updates and increased online competition organic search marketing will continue to become more difficult.  The better prepared you are, the more likely you will be to experience success.

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posted by Jody @ 7:59 PM   1 comments
2011 Review: 12 Months of Google
Monday, December 19, 2011
Wow 2011 saw a very active Google.  From Panda Sightings to more acquisitions and SERP updates, Google.  We saw more significant Google algorithm updates in 2011 than in any other year, and while Google maintains that they have always made numerous algorithm updates, the ones made in 2011 seemed more regular and more significant.

Let's look at a monthly breakdown of some of Google's updates in 2011.  Special thanks to Barry Schwartz from Search Engine Roundtable for his excellent coverage of the Google Panda updates over the past 9-12 months.

Google 2011:  The Year of Google Panda (and Other Algorithm Updates

January 2011
February 2011
March 2011
April 2011
  • April 11th. Google announces that the Panda Update has been rolled out worldwide.  Many Webmasters claim devastating results are challenging their businesses.  Google goes on to state that "The impact of these new signals is smaller in scope than the original change: about 2% of U.S. queries are affected by a reasonable amount, compared with almost 12% of U.S. queries for the original change."  People are still questioning whether or not Google's results have improved.  http://www.seroundtable.com/google-panda-worldwide-13259.html
  • April 14th - some Webmasters (very few mind you) are stating that they have finally seen some improved results since the original launch of Panda.  http://www.seroundtable.com/google-panda-improvements-13271.html
May 2011
  • May 6th - Google attempts to offer some advice for sites hit by Panda with a definite focus on improving the quality of content. 
  • May 9th - reports suggest that Google Panda 3.0 is underway, this update is later confirmed as Google Panda rollout 2.1.
  • A site known as Pandalized http://pandalized.com/ is launched with examples of sites that have been negatively impacted by the Panda Updates.
June 2011
July 2011
  • July 12 - ex-Googler Vanessa Fox shares some of her additional thoughts on Google Panda in an interview with Eric Enge.  Fox states that "Panda is updated on a periodic basis, as opposed to in real time. This is similar to updates to the PageRank displayed on the Google Toolbar, except it is a whole lot more important!"  Shes goes on to say "It’s important to look and see what other sites are ranking for. What are you offering that is better than other sites? If you don’t have anything new or valuable to say then take a look at your current content game plan."
  • July 14 - reports begin to surface that some sites have seen a Panda recovery by using subdomains to remove low quality content from the main site. 
  • July 22 - Google 2.3 confirmed by Google http://www.seroundtable.com/panda-23-13766.html.  some webmasters begin claiming some recoveries after this rollout of Panda.
August 2011
  • August 12 sees Google confirm the roll out of Google Panda 2.4 signifying the roll out in different languages.

September 2011
  • September 28 - Google Panda 2.5 is launched
  • September 29 - Search Engine Roundtable releases a poll of the types of sites most impacted by Panda.
October 2011
November 2011
December 2011
  • December 6 - a Webmaster World thread explains how one site appeared to have recovered from Google Panda by simply shifting their content.
  • December 14 - Google tweeted that there would be no more Panda updates until after the holidays with the last official update occurring on November 18th.  Could that mean that the next update. post holidays will be a major one?  I have a feeling that it might be significant.



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posted by Jody @ 4:27 PM   0 comments
12 Things to Think About for SEO in 2012
Tuesday, November 29, 2011
Wow 2011 has been quite a year in Search.  You might say that it has been the year of the Panda.  In November 2010 at PubCon Las Vegas, Google's Matt Cutts warned us that big things were coming from Google in terms of dealing with webspam.  Look for more of that to come in 2012. 

Still lots of "SEO is dead" commentary out there.  However SEO is not dead, it has just evolved, just as all digital marketing has evolved in recent years.  So where does that leave use for 2012?  We have compiled a Top 12 for '12 to help get you on track as you end 2011 and approach 2012.

Digital Marketing in 2012:  Twelve Things to Think About

From an SEO perspective, here are some items that should be on your radar (if they aren't already):

  1. Content Enhancement - establish a process for ensuring that your content is of the highest quality possible.  Avoid things like those lame articles that you have been polluting the Web with.  Any time you create a piece of content for your audience, it should be of high value.  Work on enhancing your content in 2012.  You won't be sorry.
  2. Site Engagement - as part of your digital marketing strategy you should be monitoring the engagement on your site.  I have yet to come across the perfect site.  Usability has a direct impact on how people engage with your site.  Make your site experience a pleasant one.  Test out new features and content pieces.  While you cannot please eveeryone all of the time, focus on the masses and improving the engagement factor of your site.
  3. Content Promotion - creating great content is one thing.  Getting it out there to the masses is another thing.  Work on getting your content to your potential prospects.  Leverage social media and social bookmarking options to allow people to promote your content for you.  Content promotion should be big on your to do list for 2012.
  4. Monitoring of Page Performance - by now, you should be running some clean code on your web properties.  While Google has communicated that they actually use things like page speed as part of their algorithms, I continue to see numerous sites who fail to address their site's performance from a coding perspective.  Monitoring of page performance should be a regular occurence with your monthly maintenance activities.
  5. Microdata - with the launch of Schema.org in June 2011, we can see how important richer coding and microdata will be.  Leveraging rich snippets in the search results can mean occupying more of the results page real estate making it more enticing to attract that click.  Who wouldn't want to leverage this?
  6. Mobile - we have been talking about mobile for a few years now.  Still surprsing to see the number of sites who have not yet tapped into the mobile arena.  Whether it is setting up a mobile friendly site or creating a mobile App, mobile traffic is only going to increase.  Time to pony up and establish your mobile strategy.
  7. Social Engagement - look for social signals to play an increasingly important role in what the major engines decide to show in their search results. 
  8. Revisit the fundamentals - it may be time to revisit some of the fundamental optimization of your site.  Things like page titles, meta descriptions, and other on-page elements.
  9. Keyword Trending - your keyword research should be ongoing.  In 2012, you will want to revisit some of the keyword trends that present opportunities for driving residual traffic to your site.
  10. Take a deeper look at analytics - yes I know we can get the numbers to pretty much tell any story we want, but it mat be time to revisit your KPIs to ensure that you are really monitoring what is the most important to your bottom line.  Keep it simple, you really do not have to get too complicated.
  11. Learn how the algorithms work - while we do not know exactly how Google's algorithms work, it does benefit to understand key factors as to how they crawl, index and rank a webpage.  Pay attention to algorithm updates, even if your site has not been impacted, monitor how other sites that have been impacted are reacting to the updates.  Why have the sites that have improved in rankings done so?  Why have sites that have been hit in a negative manner been impacted the way that they have?  Be aware of the timing of algorithm updates and be proactive with the optimization of your site.
  12. Take inventory of your site pages - 2012 is as good as time as any to gain an understanding of just how many pages your site consists of?  Which pages are performing well?  Which ones are not driving qualified traffic?  Take inventory of your site's pages to identify areas of strength and areas of opportunity.
I expect 2012 to be a big one in the Search industry.  Bing is continuing to gain traction and Google is contining to deliver the best results that they can.  Look for continued focus on things such as webspam, duplicate content and page performance to be key areas of focus for the search engines specifically Google.  Mobile and social will continue to grow and searchers will continue to become more savvy.  Approach 2012 with these items in mind and you will be much better off.  Fail to address these issues and well you know the drill... linger in sesarch purgatory.

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posted by Jody @ 8:09 PM   1 comments
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Home: Kelowna, BC, Canada
About Me: SEO guy by day, family man 24/7.
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